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To his shock, the price for a 200ml bottle was $14.99 (approximately Rs 1200). The unexpected cost left him stunned and frustrated. He shared his experience on X and criticised the hotel, claiming Taj hotels in India offer tons of complimentary items as part of their services and they spoiled him
The YouTuber wrote, “My biggest culture shock – American Hotels. They just don’t get hospitality. Funny how they ask for tips but won’t even give complimentary water. I stayed at 3 star, 4 star AND today 5 star hotel (Caesars Palace). Maybe I’m spoilt with Taj hotels in India. But basic things like helping with luggage, being accommodating were missing. I check in at 2am tired from the flight and asked for a glass of water, they say ‘it’s $14.99 for a 200ml bottle you can buy it.’ And this is a $200 per night hotel. Complete lack of empathy. Unbelievable. Never expected this.”S
My biggest culture shock – American HotelsThey just don't get hospitality.
Funny how they ask for tips but won't even give complementary water.
I stayed at 3 star, 4 star AND today 5 star hotel (Caesar's Palace)
Maybe I'm spoilt with Taj hotels in India.
But basic things… pic.twitter.com/RkB84F69R0
— Ishan Sharma (@Ishansharma7390) August 12, 2024
Reacting to the post, a user wrote, “Indian hospitality standards are by far the highest, Indian brands must take this lead, we can be a global leader in this sector.”
Indian hospitality standards are by far the highest, indian brands must take this lead…we can be a global leader in this sector….— Keval (@kevalb26) August 12, 2024
Another shared, “Americans come to Asia for hospitality. You will get best loyalty recognition in SE Asia & India only and it is not limited to Taj.”
Americans come to Asia for hospitality!You will get best loyalty recognition in SE Asia & India only and it is not limited to Taj.
Marriott, ITC, Accor are also there & Hyatt is the best in terms of loyalty recognition ????
— Kashif Ansari ???????? کاشف انصاری (@Perfi_X) August 12, 2024
“You can drink the tap water at American hotels, but you cannot at most in India. So in India free bottled water is likely mandatory and necessary. Whereas in America the bottled water at a hotel is usually ‘fancy’,” a comment read.
Is anyone going to point out the obvious…that you can drink the tap water at American hotels, but you cannot at most in India?
So in India the free bottled water is likely mandatory and necessary
Whereas in America the bottled water at a hotel is usually “fancy”
— Nick Gray / How to Make Friends (@nickgraynews) August 12, 2024
Another wrote, “We take ‘Athithi devo bhav’ seriously.”
We take 'Athithi devo bhav' seriously ????— Kunal Yadav (@ky_kunal_) August 12, 2024
An individual shared, “Welcome to reality bro.”
Welcome to reality bro. ????— Rohit Waingankar (@Rohit_999_W) August 12, 2024
One more added, “It’s Vegas. It’s designed to get money out of you at every step and Caesar’s is a basic hotel. Now, if you’d gotten one of their high end suites, they’d have thrown in a lot of free stuff.”
It’s VegasIt’s designed to get money out of you at every step
And Caesar’s is a basic hotel
Now, if you’d gotten one of their high end suites, they’d have thrown a lot of free stuff
Or if were a high roller gambler, you’d have been put up at their villas
— Sitaramapuram (@sitaramapuram1) August 12, 2024
Since the content creator shared his experience on X, it has garnered over 2 Lakh views.
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