Blackberry users in the city who were severely hit by the recent back up failure at Research In Motion(RMI) have been complaining about the crash.While a few are still determined to continue using their Blackberry phones, a few others say they might shift to other mobile brands if these problems recur.Though the sales of Blackberry are not likely to be affected this festive season, another crash would definitely force Blackberry users to shift to other mobile brands.Millions of Blackberry smart phone users across the globe were frustrated for three days as their message and mail services failed due to an infrastructure crash, which happened due to a core switch failure at RIM, the Canadian company which processes these devices.They were unable to browse the web or instant messages, or access other internet services such as email.Some Blackberry addicts in the city were exasperated that their “webworld” came to a stand-still after the Blackberry messenger (BBM), an online chat application stopped working.Despite this, a few loyal Blackberry users like Lolita Das, an employee of a publication house, say, “Most of our office network is on BBM, exchanging material, ideas and mailing reports from the field has been a real problem.It was quite a handicap.But, I would not change my phone for two reasons.Blackberry is cheaper than an iPhone and BBM is a very effective service.” A n o t h e r Blackber r y a d d i c t , Kamal Kiran, an employee of Flagstone Re, says, “It has been a huge problem.I am like a Bl a ckbe r r y addict.All my games, emails, office emails, BBM, applications and everything is sorted on my phone.For three days, my phone was like a black paper weight.” Asked if he would still continue using Blackberry, he replies, “I would definitely go on with it.The applications and the operation software is so userfriendly, that it is like custom-made for me.I guess it was just an infrastructure crash at the RIM.Their back-up should have worked.I am sure they will work on the problem and get it fixed.” He further adds, “The messenger is great and the apps are amazing.Without my Blackberry I am nothing and I am also gifting one to my friend.Since Thursday morning, my phone has been responding quite well but if this happens two or three times, I will go back to my Nokia phone.” Initially when Blackberry phones were launched in the market, they were labelled as business phones.A Blackberry developer, Parasmani Swamy says, “In my opinion it is the best business phone, because it’s secure and fast.Blackberry phones were not welcomed in the beginning as they was purely marketed as business phones.It feels the heat from other competitors on a regular basis, and it is still trying to maintain its existence.But there is still a large group of users who would prefer Blackberry over other phones.” However, there are quite a few who use Blackberry just as a back-up phone for official purposes.Ravi Korukonda, co-founder and chief operating officer of [x]cube labs, a telecom software developing firm says, “The BB crash was terrible.Almost 70 million people were affected.The big thing is the co-incidence to die on same day when apple was launching iPhone5 and 4GS.” He then adds, “I use that as a backup to test our apps.So I prefer iPhone and Nexus as my primary phones.I think the time of blackberry is gone.Apple has come up with the iMessenger and now its not only a gaming gadget.The future will be touch and Apple.” One of the Blackberry store’s inter store phone demonstrator Mohammad Iftekar says, “There has always been a craze for Blackberry and even now there are many people who have been asking for the phone and its features.The problem has been rectified and I guess things will come back to pace.”
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