A Guide to Costco’s Pickup & Delivery Services (& How to Use Them)

Does Costco offer curbside or in-store pickup?

Costco doesn’t have curbside pickup, but some items are offered for in-store pickup. Unlike popular retailers like Target, Walmart, and Sam’s Club, Costco does not provide a curbside pickup service for their members. However, they do offer a workaround: customers can order their items through Instacart and request curbside pickup. Check our how-to on this process here. Costco also offers in-store pickup from their warehouses for Costco members (although you’ll have to call your local Costco warehouse to make sure this service is offered). Eligible items for warehouse pickup include laptops, tablets, wearable technology (smart watches), cell phones, hard drives, earrings, rings, bracelets, necklaces, and watches. We explain how to use the in-store pickup program below! As an alternative option, Costco offers same-day or two-day delivery for groceries when you order online. If you’re okay with having your groceries delivered to your door, you can check out this set of steps to schedule a delivery.

Using Instacart to Order Curbside Pickup at Costco

Log in to the Instacart app and search for Costco. Open the Instacart app and sign into your account. Then, search for Costco at the top of the page. Note: You don’t have to have a Costco membership if you’re ordering items through Instacart. Alternatively, place your order on Instacart’s website.

Select “Pickup” and choose your local Costco warehouse. Instacart offers delivery and pickup, so simply choose “Pickup” when prompted. Then, select the Costco warehouse you want to pick up your order from on the map. Note: Warehouses that offer pickup will display “Pickup” under their name. If your local Costco doesn’t display “Pickup,” they don’t offer it. Never fear—you can still order items and groceries for delivery, though!

Shop for items, set a pickup time, and submit your order. Search for products at the top of the page or go through items based on category (e.g., fruit, bread). When you’re done shopping, click the cart icon and select “Go to Checkout.” Confirm the pickup location and select a pickup time from the list of options. Then, add your payment information and click “Place Order.” For each item you add to your cart, you can write instructions for selecting the item. For instance, you might write a note for the shopper to get unripe bananas instead of yellow ones. Note: You have to spend at least $10 to qualify for pickup (or delivery). Instacart also charges a pickup fee and service fee, which are added to your total.

Wait for a notification that your order is complete. While on your order screen, you can watch the Instacart shopper’s progress as they get your items at Costco. Once they’re finished shopping, you’ll receive a notification on the order screen that your items are ready for pickup. If you have notifications enabled for Instacart, you’ll also receive an app notification that your order is ready.

Follow the pickup instructions and confirm you’ve arrived at the store. Tap “Pickup details” to review the specific instructions for picking up your order. For curbside pickup, your Costco warehouse might ask that you park in a specific space. When you arrive at the store, tap “I have arrived” and an employee will be out with your order shortly. Tap “Add your vehicle” on the order page to describe your vehicle so the employee knows what to look for. Sometimes, there might not be an employee available to deliver your items to your car. In this case, the order page will update and instruct you to pick up your items inside the store.

How to Order Items for In-Store Pickup from Costco

Go to Costco’s pickup page and select an item category. Visit Costco’s website and navigate to the warehouse pickup page. Then, click the category for the items you’re interested in buying. For instance, click “Laptops” if you’re shopping for laptops.

Select an item and ensure it’s eligible for warehouse pickup. Once you find an item you want to purchase, click it to open the product page. Then, look for “Ship to Warehouse” on the right side of the page under the “Add to Cart” button. If you want to pick up the item at a warehouse different from your local Costco, click “Check Nearby Warehouses” and enter the new location. If you don’t see “Ship to Warehouse,” the item isn’t eligible for warehouse pickup.

Purchase the item and wait for an email that it’s ready for pickup. Add the item to your cart and check out. Then, simply wait for Costco to send you an email that the item is at your local warehouse and ready for pickup. Costco provides an estimated pickup date on the product page when you check out. Warehouse pickup is only available for Costco members, so you have to log into your account to complete the purchase.

Go to the merchandise pickup counter to pick up your order. Head into the Costco that you shipped your item to and look for the merchandise pickup counter. Simply show the employee your Costco membership ID, photo ID, and order confirmation email to get your item. Note: Only the person whose name is on the payment card used to purchase the order can pick up the order in-store.

How to Order Same-Day or 2-Day Delivery from Costco

Go to the Costco app or website and select your delivery location. Open up the Costco app or navigate to Costco’s website. Then, at the top of the page, select your local Costco warehouse and add your delivery location. Note: You have to have a Costco membership to order delivery from the app or website.

Select same-day or 2-day delivery. For grocery and household items, Costco offers 2 choices: same-day (which is powered by Instacart) and 2-day delivery. If you want perishable items, select same-day delivery, as you can only buy non-perishable items using 2-day delivery. In the app: Tap “Shop” and select “Grocery, Household Essentials & Pet.” Then, choose “Same-Day Delivery” or “2-Day Delivery.” On the website: Go to the Same-Day Delivery page or the 2-Day Delivery page. Note: You have to spend at least $35 to qualify for same-day delivery. You are also charged Instacart’s delivery and service fees. If you select 2-day delivery, your delivery fee is waived if you spend over $75.

Add items to your cart, confirm the delivery time, and check out. Shop around for the items you need and add them to your virtual cart. If you chose same-day delivery, select a 2-hour delivery window for the same day, next day, or other day of your choice. Then, add your delivery and payment information and submit your order. If you chose 2-day delivery, your order will be delivered within 2 days if you placed it by noon on Monday, Tuesday, or Wednesday. Costco doesn’t deliver items on the weekend, so orders placed from Thursday to Sunday are delivered on Monday and Tuesday.

Collect your items once they’re delivered to your door. If you chose same-day delivery, watch your order’s progress on the order page to see when it gets dropped off at your door. If you chose 2-day delivery, look out for an email from Costco that your package is out for delivery.