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Due to certain technical repairs, the portal’s operations were shut down, as stated in an announcement on its official website. Earlier in August, an advisory was issued stating, “Passport Seva Portal will be down for technical maintenance from 29th August 2024, Thursday 20:00 hrs IST to 2nd September, Monday 06:00 hrs IST. System will not be available during this period for citizens and for all MEA/RPO/BOI/ISP/Dop/Police Authorities. The already booked appointments for 30th August 2024 will be suitably rescheduled and informed to applicants.”
However, it appears that the work was completed ahead of schedule, as services resumed on September 1. “After successful completion of technical maintenance well before schedule, the Passport Seva portal and GPSP are now available for all citizens and concerned authorities,” the portal announced.
Advisory – After successful completion of technical maintenance well before schedule, Passport Seva portal & GPSP is now available for all citizens & concerned authorities @SecretaryCPVOIA @MEAIndia @CPVIndia— PassportSeva Support (@passportsevamea) September 1, 2024
In the meantime, many social media users have shared views and the inconveniences that they faced due to the halt. Many still complained about the portal not working properly after the maintenance work.
“Today is the fifth day, and the passport site is still down. It will be good to know at least how many more days you expect it to be down, so we don’t need to check it every half an hour,” a user wrote with a screenshot of the portal that still shows an internal server error.
Today is the fifth day and the passport site is still down. It will be good to know at least how many more days you expect it be down, so we don't need to check it every half an hour.@MEAIndia @DrSJaishankar— saccidānand (@saccidanand) September 3, 2024
Another commented, “It’s not working smoothly… Too much loading time and unauthorized logging out.”
It's not working smoothly… Too much loading time and unauthorised logging out— Anand ???????? (@Huanand1) September 2, 2024
A man wrote, “Service is down since the time after maintenance also completed. TCS maintenance is so poor? Very irresponsible service of a Passport related site. How to everyone or officials able to get the passport done????”
Advisory – After successful completion of technical maintenance well before schedule, Passport Seva portal & GPSP is now available for all citizens & concerned authorities @SecretaryCPVOIA @MEAIndia @CPVIndia— PassportSeva Support (@passportsevamea) September 1, 2024
The official website for online passport services is www.passportindia.gov.in. Users can also download the official mPassport Seva mobile app on both Android and iOS devices.
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