What is NHAI's 'One Vehicle, One FASTag' Initiative? How to Update KYC Online and Offline

Almost a decade after its launch in 2014, the National Highways Authority of India (NHAI) has started the ‘One Vehicle, One FASTag‘ initiative. It aims to ensure no vehicle uses multiple FASTags.

The initiative will also make sure that the owners of multiple vehicles do not use the same FASTag, thereby making the Electronic Toll Collection system work efficiently. “FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users,” the NHAI said on Monday.

“With a penetration rate of around 98 per cent and over 8 crore users, FASTag has revolutionized the Electronic Toll Collection system in the country” it added. All vehicle owners are now required to update the KYC attached to their FASTags. If they fail to update their details, their FASTag will be deactivated post-January 31 even if it has sufficient balance.

If you have not updated your FASTag KYC, here is how you can do it:

Documents required for FASTag KYC update

According to the guidelines of the Reserve Bank of India, you need the following documents to finish your FASTag KYC process:

For ID and address proof, you need one of the following: Passport, Voter’s ID, Aadhar Card, driver's license, PAN card, NREGA job card (signed by an official of the State Government)A copy of the registration certificate of the vehiclePassport-size photograph of the vehicle owner

How to update FASTag KYC details online:

Visit the Indian Highways Management Company Limited (IHMCL) FASTag portal.Log in with the mobile number.Click on “My Profile”.Check the KYC status through the “KYC” tab and select “Customer Type”.Fill in the mandatory fields with the help of the above-mentioned documents.

How to update FASTag KYC details offline:

Visit the branch of a bank that issued your FASTag.Fill out the KYC update form that the bank gives you. You will need a copy of the above-mentioned documents to fill out this form.After submitting this form, the bank will verify the KYC details and update your FASTag.

If you have any questions related to the FASTag you can speak to NHAI representatives on the toll-free helpline 1033. The NHAI FASTags can be bought at most toll plazas. After you get the FASTag, you can link it with your bank account and fill in the balance. The minimum FASTag recharge amount is Rs 100, and the maximum is Rs 1 lakh for a full-KYC account.